Where is your tea made?
Our Pure Ceylon Tea is 100% made in Sri Lanka. Our tea farms are located in the area that is known for the best tea production in the highlands of Sri Lanka.
Is your tea gluten free?
Yes. All our products are Gluten free.
Is it GMO free?
Yes. All our products are GMO free and cruelty-free.
How do I make the perfect cup of tea?
Place a tea bag in your favorite cup or mug. Use fresh or filtered water and bring to a rolling boil (about 212º F). Immediately pour 6 oz. of hot water over your tea bag. Steep for a good 3 to 5 minutes. Remove tea bag and let it sit for 20 seconds before drinking and enjoy!
Do you ship from USA or from Sri Lanka?
Our fresh teas are shipped directly from Sri Lanka to our USA warehouse. We ship all our fresh tea straight to you from our warehouse in Los Angeles, CA. This allows us to reliably ship our tea fresh and quickly to you, without any international shipping involved.
How long does it take to receive my tea?
We ship within one business day. Orders will be shipped from our warehouse daily Monday-Friday, after payment is verified. Our tea is shipped from Sri Lanka to USA on a weekly basis to our warehouse in Los Angeles, CA, so that we can ship to you quickly. You will receive your order within one week of ordering.
How long does your tea stay fresh and how should I store it?
Properly stored, tea bags will generally stay at best quality for about 18 to 24 months. Once opened, place the tea in an airtight container. Recommended to be kept in the refrigerator to enjoy a fresh cup of tea.
Can I return items I bought online?
How do I talk to customer service?
Please send us a message on contact page or to firstname.lastname@example.org. Someone will reach out to you as quickly as possible.
Do you do wholesale?
Yes! We provide wholesale quality Pure Ceylon Tea to various stores internationally. If you are interested in our wholesale service, please send us a message on our contact page or to email@example.com.